Prometric Reschedule

  • Creator
    Topic
  • #183680

    Has anyone else ever run into this? This could be due to “inclement weather” and I guess I should have checked the weather report prior to doing so. However, this is what happened…

    I attempted to reschedule my exam online today. It’s in 2 weeks so I want to ensure I’m only charged $35 instead of losing the fees altogether. In any case, I entered my Credit card info and clicked continue. It kept processing, processing, processing and then booted me back to the previous page. I tried again and same thing. In the end I never received any kind of confirmation number or confirmation email and when I checked my bank account the money has been deducted. I called prometric and they are closed.

    Just wondering if anyone else has faced this issue, regardless of the weather/shutdowns.

    "If you're going through hell, keep going"
    - Winston Churchill

    "I've missed over 9,000 shots in my career. I've lost over 300 games. 26 times I've been trusted to take the game winning shot, and missed. I've failed, over and over and over again in my life. And that is why, I succeed."
    - Michael Jordan

    BEC: (54), (72), 80 (losing credit on 02/02/15 - nervous)
    AUD: 78
    REG: (74), 91
    FAR: (71)

Viewing 15 replies - 1 through 15 (of 18 total)
  • Author
    Replies
  • #516793
    Anonymous
    Inactive

    I just tried to reschedule my test and when I enter my confirmation number it is telling me that my appointment number is invalid. So I am assuming it probably has something to do with the weather. I tried calling prometric but the offices are closed.

    #516829
    Anonymous
    Inactive

    I just tried to reschedule my test and when I enter my confirmation number it is telling me that my appointment number is invalid. So I am assuming it probably has something to do with the weather. I tried calling prometric but the offices are closed.

    #516795
    hecubus330
    Participant

    I tried rescheduling today as well and have the same problem beverlymum had. Maybe the reschedule server is down because everyone is trying to reschedule their exams right now?

    BEC -69, 69
    REG -77 (expired), 79
    FAR - ?
    AUD - 65, 67

    #516831
    hecubus330
    Participant

    I tried rescheduling today as well and have the same problem beverlymum had. Maybe the reschedule server is down because everyone is trying to reschedule their exams right now?

    BEC -69, 69
    REG -77 (expired), 79
    FAR - ?
    AUD - 65, 67

    #516797
    samdiegoCPA
    Member

    I just went to check to see dates for my exam as well and it says my confirmation/last name is wrong. Oh… ok, well it's NOT. Stupid website.

    AUD: 84
    REG: 84
    BEC: 79
    FAR: 83

    #516833
    samdiegoCPA
    Member

    I just went to check to see dates for my exam as well and it says my confirmation/last name is wrong. Oh… ok, well it's NOT. Stupid website.

    AUD: 84
    REG: 84
    BEC: 79
    FAR: 83

    #516799
    hecubus330
    Participant

    Now I can't even choose my state. The system is totally effed right now.

    BEC -69, 69
    REG -77 (expired), 79
    FAR - ?
    AUD - 65, 67

    #516835
    hecubus330
    Participant

    Now I can't even choose my state. The system is totally effed right now.

    BEC -69, 69
    REG -77 (expired), 79
    FAR - ?
    AUD - 65, 67

    #516801
    kmm1216
    Member

    Are people still having this problem with rescheduling? My exam was supposed to be this past Thursday (the 13th), but of course the center was closed due to weather. I haven't heard back from Prometric yet, I can't get in contact with them, and their automated rescheduling system isn't even working for me over the phone.

    I was supposed to sit for my last section at the end of the month, but that clearly won't happen anymore since I won't even get the chance to study for it. The fact that they're so unaccommodating about this is beyond infuriating. I don't know what/how to study now that I don't even know when my exam will be.

    BEC: 88 (8/27/13)
    FAR: 93 (12/3/13)
    REG: 92 (2/27/14)
    AUD: 95 (4/22/14)

    Roger CPA, Wiley Test Banks, NINJA Notes & Audio

    #516837
    kmm1216
    Member

    Are people still having this problem with rescheduling? My exam was supposed to be this past Thursday (the 13th), but of course the center was closed due to weather. I haven't heard back from Prometric yet, I can't get in contact with them, and their automated rescheduling system isn't even working for me over the phone.

    I was supposed to sit for my last section at the end of the month, but that clearly won't happen anymore since I won't even get the chance to study for it. The fact that they're so unaccommodating about this is beyond infuriating. I don't know what/how to study now that I don't even know when my exam will be.

    BEC: 88 (8/27/13)
    FAR: 93 (12/3/13)
    REG: 92 (2/27/14)
    AUD: 95 (4/22/14)

    Roger CPA, Wiley Test Banks, NINJA Notes & Audio

    #516803
    Anonymous
    Inactive

    In the past when the centers have closed near the end of the testing window they extend for a week. I've had problems getting error messages like that many times trying to reschedule. I go back several times and finally get in. Of course frustrated as hell as I know I am putting in the correct information. Good luck rescheduling.

    #516839
    Anonymous
    Inactive

    In the past when the centers have closed near the end of the testing window they extend for a week. I've had problems getting error messages like that many times trying to reschedule. I go back several times and finally get in. Of course frustrated as hell as I know I am putting in the correct information. Good luck rescheduling.

    #516805
    Hunnsterr
    Member

    I believe Prometric has web-chat lines open on their website, only for weekends though (since the offices are closed)

    My exam got cancelled last week, because of the weather conditions. I received a mail from Prometric stating a helpline number. I waited until the offices re-opened (8am weekdays), and they helped me reschedule my exam without any rescheduling penalty. They were very helpful. Although you probably won't get a rescheduled date of your choice..

    You might want to check whether your test center is closed:

    https://www.prometric.com/en-us/pages/siteclosure.aspx

    Sorry I haven't addressed the online rescheduling issues and the credit card issues, but Prometric has personnel available on chat on their website on Sundays:

    https://www.prometric.com/en-us/contact-us/pages/default.aspx

    BEC - 88
    REG - 72, 78
    FAR - 75
    AUD - 64, 64, 3rd attempt!!!

    "A day of worry is more exhausting than a day of work" - John Lubbock

    #516841
    Hunnsterr
    Member

    I believe Prometric has web-chat lines open on their website, only for weekends though (since the offices are closed)

    My exam got cancelled last week, because of the weather conditions. I received a mail from Prometric stating a helpline number. I waited until the offices re-opened (8am weekdays), and they helped me reschedule my exam without any rescheduling penalty. They were very helpful. Although you probably won't get a rescheduled date of your choice..

    You might want to check whether your test center is closed:

    https://www.prometric.com/en-us/pages/siteclosure.aspx

    Sorry I haven't addressed the online rescheduling issues and the credit card issues, but Prometric has personnel available on chat on their website on Sundays:

    https://www.prometric.com/en-us/contact-us/pages/default.aspx

    BEC - 88
    REG - 72, 78
    FAR - 75
    AUD - 64, 64, 3rd attempt!!!

    "A day of worry is more exhausting than a day of work" - John Lubbock

    #516807
    LSNYC
    Member

    I am actually shocked they haven't extend the window yet.. There have been tons of days in all areas of the country where the centers have been closed…..

    A - 61, 91!!
    B - 78!
    F - 76!!!
    R - 71, 73, 74, 69, 77!!!!

    Finally done!

    This is my 2nd attempt at the exam, I had two parts passed (failed many) and I stupidly quit, big mistake. Now I'm back and with a vengeance!

Viewing 15 replies - 1 through 15 (of 18 total)
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