1. 

   Spectrum
   

   offline

   Member

   Hi there,

   I am trying to re-register with NASBA. I filled out the forms, picked my sections, entered my card, etc.

   When I hit "Confirm" it went to a little scroll bar that says "Processing" and keeps running, and running, and running.... It's been doing it for about 10 minutes now!

   I checked my account, and the credit card payment to NASBA is on there. Any thoughts? Is their system just incredibly slow? Is it waiting for a person to confirm something on the other end??

   Has anyone else had this happen? If so, what did you do?

   AUD - 92
   FAR - 73, 82
   REG - 72, 82
   BEC - 84 DONE!!!!!! :)

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   Posted 1 year ago #
2. 

   Spectrum
   

   offline

   Member

   Lovely. It must have timed out.... it went back to the "please confirm credit card information."

   I called NASBA and their response was, "If it charged your card, it should process your registration."

   Yet I didn't get any kind of confirmation email, no confirmation screen, and those two sections aren't greyed out from my registration screen. ARGH.

   If I miss my chosen testing time (early July) because of their stupid computer system, I'm going to FREAK OUT!!!!!!!!

   AUD - 92
   FAR - 73, 82
   REG - 72, 82
   BEC - 84 DONE!!!!!! :)

   Posted 1 year ago #
3. 

   Spectrum
   

   offline

   Member

   Also interesting... I seem to remember something like this happening last time I registered. I registered via telephone the previous time, and they charged my card twice.

   WTF?!

   AUD - 92
   FAR - 73, 82
   REG - 72, 82
   BEC - 84 DONE!!!!!! :)

   Posted 1 year ago #
4. 

   BShep
   

   offline

   Member

   Are you trying to make a payment with your payment coupon?
   That happened to me the first time, so I called in my payment. The guy who took my credit card info said it freezes up frequently and recommended just calling in payments from then on.

   BEC 78; FAR 76; AUD 69, 05/20/10-77!!!; REG 86
   FINISHED!

   Posted 1 year ago #
5. 

   Spectrum
   

   offline

   Member

   I was just paying with my credit card on the online re-registration system.

   I will definitely call it in next time. It takes LESS time on the phone and you don't have to worry about junk like this.

   Additionally they were uber-unhelpful when I called them about it. They gave me a "if it charged your card, I'm sure it's just fine" line. Not comforting at all.

   Spectrum.

   AUD - 92
   FAR - 73, 82
   REG - 72, 82
   BEC - 84 DONE!!!!!! :)

   Posted 1 year ago #

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