Trying to re-schedule in the prometric website and having a hard time

  • Creator
    Topic
  • #182756
    Determined CPA
    Participant

    im in the prometric website and want to move my test back a week. every time I put in my confirmation/tracking # (I found this # on the email confirmation email) and first letters of my last name, nothing happens..it just brings me back to the same screen. does this happen to anyone else? im unable to re-schedule and am getting so frustrated with this website! am I missing something?

    A - 75
    B - 78 God is good.
    F - 77 Answered prayers.
    R - 84! Done!!

    Paperwork sent - waiting for license!!
    Still on a cloud and in shock. Through God, all things will happen.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #500303

    Same thing happened to me, below is the response I received days later after I decided to keep my date:

    Thank you for contacting Prometric. We apologize for any inconvenience you may have experienced.

    Please be informed that to reschedule your CPA exam you can visit the website http://www.prometric.com . In case of any technical issue you may contact the Candidate Care Department at 1-(800) 580-9648. Our hours of operation are Monday through Friday 8:00 AM until 8:00 PM Eastern time.

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

    #500370

    Same thing happened to me, below is the response I received days later after I decided to keep my date:

    Thank you for contacting Prometric. We apologize for any inconvenience you may have experienced.

    Please be informed that to reschedule your CPA exam you can visit the website http://www.prometric.com . In case of any technical issue you may contact the Candidate Care Department at 1-(800) 580-9648. Our hours of operation are Monday through Friday 8:00 AM until 8:00 PM Eastern time.

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

    #500305
    Jferjamey
    Participant

    The same happened to me this morning. I waited a few hours and tried again and it worked. Try it now!

    B - 81 (8/31/13) first attempt!
    A - 80 (2/3/14) first attempt!
    R - 89 (7/31/13) first attempt!
    F - 86 (7/2/13) first attempt!
    Licensed CPA: 12/31/14

    Becker rocks!

    "Discipline is choosing between what you want now, and what you want most." -Abraham Lincoln

    #500372
    Jferjamey
    Participant

    The same happened to me this morning. I waited a few hours and tried again and it worked. Try it now!

    B - 81 (8/31/13) first attempt!
    A - 80 (2/3/14) first attempt!
    R - 89 (7/31/13) first attempt!
    F - 86 (7/2/13) first attempt!
    Licensed CPA: 12/31/14

    Becker rocks!

    "Discipline is choosing between what you want now, and what you want most." -Abraham Lincoln

    #500307
    Determined CPA
    Participant

    I tried nonstop for over an hour…all just to change my date 7 days. I finally tried a different computer and somehow it worked. Makes a stressful situation 100 times worse. thanks for the feedback!

    A - 75
    B - 78 God is good.
    F - 77 Answered prayers.
    R - 84! Done!!

    Paperwork sent - waiting for license!!
    Still on a cloud and in shock. Through God, all things will happen.

    #500374
    Determined CPA
    Participant

    I tried nonstop for over an hour…all just to change my date 7 days. I finally tried a different computer and somehow it worked. Makes a stressful situation 100 times worse. thanks for the feedback!

    A - 75
    B - 78 God is good.
    F - 77 Answered prayers.
    R - 84! Done!!

    Paperwork sent - waiting for license!!
    Still on a cloud and in shock. Through God, all things will happen.

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.