February 23, 2016 at 7:13 pm #200293February 24, 2016 at 2:01 am #759227
Sounds like you are having a phone issue. What operating system are you using?February 24, 2016 at 2:10 am #759228AnonymousInactive
I have the same problem.
It is not a Hardware issue, but it is a software on their portal.
DluFebruary 24, 2016 at 2:13 am #759229
Maybe an issue with uploading the flashcard file type to the brainscape app. Did you try on the web version?February 24, 2016 at 2:23 am #759230
Yep! I tried adding them through the website on my desktop. I've never had a problem uploading flashcards before, I just wanted to update them for 2016.February 24, 2016 at 2:25 am #759231
OS?February 24, 2016 at 2:29 am #759232
PC. I guess I could try adding them from an OS. It just really didn't seem to be a software issue. When I click on the Import CSV a message pops up saying, “You need a Brainscape Pro account to import/export CSVs. But you can still study them without a Pro account.”February 24, 2016 at 2:30 am #759233
I meant to say I guess I could try adding them from a MacFebruary 24, 2016 at 2:31 am #759234
I would give it the night to see if it is server issue on brainscape but if concerned I would contact JeffFebruary 24, 2016 at 2:33 am #759235February 24, 2016 at 2:44 am #759236monikerncParticipant
I just logged in and they are holding my flash cards hostage. Says my free trial expired i have had free acct for years. B@$tards!February 24, 2016 at 2:48 am #759237
Ahhh!! Oh no! At least I know I'm not the only one!! I thought I was losing my mind!March 10, 2016 at 9:23 pm #759238mfaithpalParticipant
I saw the same thing with Brainscape! And there's no way I'm going to pay for a service that used to be free! I'm using Quizlet. You can import but it is a bit manual. For instance, you'll have to format the cards to make sure the entire answer in on the back of it, rather than be its own separate card. To import REG flashcards, it took me around 20 minutes to format and upload each set of flashcards. Best part – FREE. Hope this helps!March 13, 2016 at 3:07 am #759239sva_123Participant
Has anyone figured out a work around to the Brainscape flashcard issue? I bought the 10 Pt Combo and am trying to import the flashcards to Brainscape, but I'm also getting the message that I can't import without paying for Pro. Is there another flashcard program out there that will allow a free import of the NINJA flashcards?March 22, 2016 at 6:56 pm #759240WaluigiParticipant
I contacted customer service and they said Brainscape recently switched over to a paid service. They said they are working on finding a long term solution. In the mean time they are recomending using an app called Repetitions.March 22, 2016 at 7:03 pm #759241jessica8926Participant
Try this link to another string where the same thing is talked about. I just had to end up finding another app that would support the flashcard files.
- You must be logged in to reply to this topic.