Prometric Cancelled My Exam!

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    Topic
  • #165643
    Hustle Darling!
    Participant

    I was getting ready to print my NTS for BEC tomorrow morning at 8am and I noticed that I received an email from Prometric (Saturday morning) indicating that my exam was cancelled due to technical issues. OMG! My credit for REG expires on 1/31. Has anyone else run into a similar situation? Will I still lose REG if I can’t take BEC before 1/31?

    EST

     

    Roger CPA Review
    FAR - 5/31/16

Viewing 6 replies - 1 through 6 (of 6 total)
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  • #321919
    RedRage00
    Member

    wow, crazy. You better jump on that tomorrow morning and reschedule as soon as possible…even if you have to drive 3 hours to another prometric center.

    Texas CPA
    Licensed, March 2012

    #321920
    Hustle Darling!
    Participant

    I definitely plan on jumping on this first thing tomorrow morning, but I am don't think I will be able to reschedule before 1/31 because we all generally plan months in advance to take these tests. I am trying to be positive though since I have more time to study. However, if I have to delay this more than 1 week – I'm gonna lose it. I am so ready to move on.

    EST

     

    Roger CPA Review
    FAR - 5/31/16

    #321921
    Anonymous
    Inactive

    You can take the exam any day you want as long as you are willing to drive loooooooong distances 🙂

    #321922
    Anonymous
    Inactive

    Keep the evidence of cancellation and document your attempts to reschedule before your expiration. Contact Prometric and document your contact. If things didn't work out, contact AICPA asap and present them with all the documents. There is a good chance that they will extend your credit.

    #321923
    mla1169
    Participant

    Maybe someone will have a better answer for you, but I “thought” that last year when prometric offices up an down the east coast were closing due to hurricane Irene, those candidates got some kind of extension on their NTS expiration. Just make 100% sure that would be the case.

    FAR- 77
    AUD -49, 71, 84
    REG -56,75!
    BEC -75

    Massachusetts CPA (non reporting) since 3/12.

    #321924
    Hustle Darling!
    Participant

    Ok, so after I calmed down a bit (thank to my hubby) I concluded that I should not have to inconvenience myself too much more by having to drive or fly (because I have the hook-up) great distances to take BEC. I didn't have technical difficulties!

    I called Prometric told them my issue and after they verified the information my exam was rescheduled for 2/4 (the first available date was on 2/2). They also provided me with the NASBA contact number. The NASBA customer service person transferred me to the person responsible for this issue and he is out until mid-next week. LOL…go figure! I send an email to the address provided and the auto-responder says that I should expect to get a response within 5 business days. Hopefully, there is more than one person who can help me resolve this issue.

    Until then, I'll be using the extra time I have to study. I'll update when I get more information so that if this happens to anyone else they will have some guidance.

    EST

     

    Roger CPA Review
    FAR - 5/31/16

Viewing 6 replies - 1 through 6 (of 6 total)
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