Please help! Exam issue

This topic contains 14 replies, has 9 voices, and was last updated by  SGood 1 month, 3 weeks ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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    Posts
  • #2206153

    sashapalekha
    Participant

    Hello everyone. I never heard about this kind of thing before. I took my FAR test on January 20 and find out on February 4 that I failed with 67. Today I received an email from NASBA coorditor that they receive a report from testing facility that during my break I accessed to my phone which was violation of exam policy. First of all I knew that policies very well and I never take brakes during my tests. It works well for me and helps staying focused. I replied to received email and with my concern that I didn’t take any breaks during test, I call that person and left a voicemail, but nobody call me back or respond to my email. Does anyone know what else can I do to get this issue reviewed. When I finished my test and sign out papers, they didn’t shown any breaks. I’m very appreciate for any advice.

    #2206174

    Jr
    Participant

    candidatecare@nasba.org They have cameras everywhere in the prometric center, if you didn't access your phone you have nothing to worry about, if you did thats another story.

    #2206216

    sashapalekha
    Participant

    Thanks for reply, I will send them email as well . I didn’t even take that brake, so really don’t understand how this issue arises.

    #2206981

    sashapalekha
    Participant

    Update. Receive reply from NASBA that they will not conduct investigation regarding this issue and don’t take any disciplinary action on me. Is this real? I didn’t do any violations, didn’t take break at all and they don’t want investigate this issue. They missrepresent information about me and don’t want to take care of it. Are there any other way to address this issue ? What I had faced is very unprofessional, I’m disappointed .

    #2207020

    Jack_J
    Participant

    Seek legal advise/remedies to clear name and set the records straight. This is my 2 cents.

    #2207035
    Recked
    Recked
    Participant

    I don't think they care to investigate further because you failed.
    It was probably sending the email to the wrong person to begin with. I would not invest any more time into this than you already have. Mistakes happen. No harm no foul.

    Memento Mori - Kingston NY CPA & EA (SUNY Albany 2002)

    FAR-93 11/9/17 (10wks, 250 hrs, Roger 1800+ MCQs, Gleim TB 600+MCQs, SIMs)
    AUD-88 12/7/17 (3 wks, 85 hrs, Roger 1000 MCQs no SIMs hail mary)
    REG-96 1/18/18 (6 wks, 110 hrs, 1400 MCQs, no SIMs)
    BEC-91 2/16/18 (4wks, 90 hrs, 1240 MCQs)

    #2207044

    QuoVadimus
    Participant

    @sashapalekha
    So, just to clarify you didn't leave your seat for the 4 hours? If you didn't sign in/out then there should be no issue. Send an email to this respect and ask for any evidence they think they have. It seems like if you didn't leave the computer and obviously didn't have your phone in your pocket this is an open and shut case?

    AUD 74   Oct '18 (retake Jan '19)

    BEC 79   May '18

    FAR 77   Sep '18

    REG 80   Nov '18

    #2207050

    QuoVadimus
    Participant

    I Re-read, if there is no further action and you're not prohibited from taking more exams then ignore it. Don't poke the bear! Just carry on studying and get a 75, that's the best revenge!

    AUD 74   Oct '18 (retake Jan '19)

    BEC 79   May '18

    FAR 77   Sep '18

    REG 80   Nov '18

    #2207065

    Jack_J
    Participant

    If they had admitted an error in the email then there is no need to purse further the matter. But if is just” will not conduct investigation regarding this issue” then still my 2 cents is to seek legal advise. As CPAs we got to protect our credibility and integrity. Anyway the decision is yours.

    #2207104

    sashapalekha
    Participant

    Thanks everyone for advice. The problem that they didn’t eliminate this issue from my record and I’m care about it. I don’t want to face some issues in the future when I will apply for license. I send all emails to attorney for review and would like to submit official request to candidate care to eliminate this issue from my record. It’s unprofessional leave it unresolved. I’m understanding that anybody can make a mistake, but it should be corrected. It’s not my fault that someone make false report on me. I passed 3 sections EA and REG last year, but failed FAR this time, so I’m familiar with rules and just find out that breaks didn’t work for me. So I did all testlets one by one without interruptions.

    #2207116

    TommyTheCat
    Participant

    i think you are making more out of this then needed. i concur with recked. i dont see how this impacts anything you are doing going forward. if i were you id focus my limited time on studying as much as possible and give this 0% of your brain power going forward.

    good luck

    AUD - 85
    BEC - 89
    FAR - 91
    REG - 97
    #2207914

    Jimmy Dugan
    Participant

    Don't throw your money away on an attorney for something that is already resolved. Spend you energy studying for the retake.

    AUD - 95
    BEC - 87
    FAR - 84
    REG - 90
    You're killing me Smalls

     

    #2225973

    sashapalekha
    Participant

    Update. I sent a request to candidate care to investigate this issue a week ago . Today I received reply that investigation is complete ,Prometric made a mistake and apologize for the mix-up. NASBA will make updated report to my State Board about this issue. Thanks everyone for your opinions and support

    #2226003

    watermelon
    Participant

    That's great! now you don't have to worry about it. this was such an unpleasant mistake! Hope you can put it behind and focus on the test:)

    AUD - 77
    BEC - 89
    FAR - 91
    REG - 84
    I AM not DONE yet!!
    #2235243

    SGood
    Participant

    Yea, NASBA does not have cameras at Prometric testing facilities. Prometric has cameras in their facilities and they report information to the appropriate party regarding the exam they are taking so if someone is taking the Nursing Exam, they would contact the exam administrator for the nursing exam and let them know of the issue. Since it was the CPA Exam, they sent an email to the CPA Exam Security Team, which is why you got the email from NASBA. But, yea it looks like they took care of you after following up with the issue.

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