[Anonymous]

Has anyone else ever had any trouble rescheduling online with Prometric? I need to reschedule my REG exam while it’s still more than 30 days out and when I enter the confirmation number that they emailed me and the first 4 digits of my last name, it says that no appointment exists. I actually got the same error for my BEC exam, as well. I thought maybe for some reason it wasn’t recorded in their system (even though I got email confirmations) so I tried to re-register using the section ID on my NTS and it says that it’s already been used. Can anyone else shed some light on what I’m doing wrong? I still have a bit so if need be I’ll call them, but that’s a bit hard with my working hours.

[Anonymous]

I had one issue with a re-schedule about a year ago. Call the 800# on your appointment confirmation and talk to a person. They have always been extremely helpful when I have called in the past. Good luck!

[Anonymous]

I had one issue with a re-schedule about a year ago. Call the 800# on your appointment confirmation and talk to a person. They have always been extremely helpful when I have called in the past. Good luck!

[Anonymous]

Apparently my confirmation number works for confirming my appointment day and time, though. This is getting extremely frustrating. I'm really not impressed with Prometric right now.

[Anonymous]

I got it rescheduled! For anyone else that has problems with it finding your appointment, try using a different computer. Even after clearing the cache on my computer it didn't work, but using a different computer did the trick.

[Anonymous]

Apparently my confirmation number works for confirming my appointment day and time, though. This is getting extremely frustrating. I'm really not impressed with Prometric right now.

[Anonymous]

I got it rescheduled! For anyone else that has problems with it finding your appointment, try using a different computer. Even after clearing the cache on my computer it didn't work, but using a different computer did the trick.

[Author]

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