[Anonymous]

I’m not sure if anyone has read this, but here’s what was posted on one of the thread:

“The new “Offline Player” is schedule to launch next Monday July 2nd (barring any last minute delays). If we do launch, the Online Test Bank will be down (offline and unavailable) during most of Monday.

Study Mode is just starting a “Practice Session” and click the “!” icon to turn on Answer Explanations. Use “Esc” key to close the answer box. The answer box only comes up after you make an answer choice and click to go to the next question.”

-By Wiley rep on this website.

Anyone who’s taking the exam on on Monday or Tuesday, keep this in mind if you were planning to do rely on this.

PS: Thanks for the heads up, Wiley Rep.

[Wiley CPA Exam Review]

*Bump*

As of right now we are still on track for system maintenance and updates on Monday July 2nd — THE TEST BANK WILL BE OFFLINE starting about 9 am Eastern Time Monday and coming back online by the end of the day (Eastern Time).

Test Bank subscribers will receive an email (sent to the user log in email address) once the Test Bank is back online.

We will also post status updates as needed at http://www.wiley.com/go/cpasupport

The biggest items in the new release will be:

* Offline Player

* Practice Session Scoring will revert to first choice

* Ability to once again buy Online Test Bank subscription online via My Account

* Ability to buy or extend for 4 months for any section

[Kim4]

Thanks for the notice, but I'd like to put in a request that in the future, you schedule downtime during blackout months. My exam is tomorrow afternoon, and I would have liked to use your online testbank to study in the morning. Thanks.

FAR -- 90
AUD -- 95
BEC -- 82
REG -- 92

DONE!

[readytopass]

Thanks for the notice on Friday, my test is Tuesday. Why can this maintenance not be performed in the middle of the night?

This is very unprofessional. Clearly your company does not take seriously the amount of time and effort people invest in studying for these exams.

[pkd1982]

Thanks for the update. I received the notice as well on Friday and would like to request that in future you consider taking the system offline in blackout months instead. I've got a test on Tuesday and had been hoping to use the test bank for some cram work on Monday. At the very least, more than a couple days' notice would be more helpful. Scheduling for the middle of the night during a testing window wouldn't really work because not everyone has the same “middle of the night” and some people study during those hours regardless. On the other hand, nobody's taking an exam at any point on September 2.

REG: Pass
BEC: Pass
AUD: Pass
FAR: August 2013

[readytopass]

Scheduling it during the middle of the night during a testing window would affect less people than the middle of the day, despite the time difference.

Regardless, this should have been performed early in a blackout month and more notice should have been given.

[Wiley CPA Exam Review]

*UPDATE* we have postponed the scheduled upgrade. It will be rescheduled.

Regarding the point about upgrading during off hours (and by that we'll assume Easter Time although there are users in most time zones), the bottom line is that there are many people needed at Wiley and non-Wiley companies and the fastest, least risky method of pushing a complex update is when all teams have the most staff on hand. All we can do is be honest about that and hope for understanding. If it were a matter of just updating the application itself, it would not be very difficult. But in this particular case it's a bit more involved. We don't plan on doing it often but every now and then, it's necessary to take the system down for major updates. Again we know it's not ideal and make no such decision lightly.

[pacific1]

I just looked and I am still not able to use my REG, you say the upgrade has been postponed but yesterday I could not access REG and today I can't log in at all. Maybe I am the only one having issues and there is some settings I can adjust or something???

[Sandra]

The point is that these updates would be better scheduled during a blackout month, preferably early on since no one would have a test coming up just a few days later.

For future issues with Wiley I will contact Jeff since he has offered and has a contact there. I have been treated nothing but poorly when dealing with Wiley directly. Must be nice to be the only real game in town, because I do not believe nearly as many CPA students would put up with Wiley if they had another viable option.

[misanthrope87]

Hey! When are you taking your exam?

B 2/12 87
A 11/11 90
R 8/11 86
F 5/12 88

[Anonymous]

FYI for the Wiley rep: BEC question ECON-0007 has an error as it is worded in a way that the question and answer choices do not make sense at all.

[Anonymous]

So when is the update going to be available now? I could really use the offline player. Also would like my practice session scoring to revert to first choice because as of now it is saying I get all the questions right when I actually missed them the first time.

[Wiley CPA Exam Review]

@pacific1 nothing should have affected logins. If you are seeing an error message and you bought your PIN via reseller/course (Roger, Yaeger, A71) close to a year ago the PIN may have expired earlier than you expected. In that case please contact the reseller/course.

@dodgerdawg we'll look into ECON-0007.

@amberdawn567 it will be at least 2 more weeks.

@Sandra I am Jeff's contact at Wiley — my name is Peter Milburn. I work closely with the Customer Service team, Editorial, Production and various Technology teams. In general, any issue that can't be resolved by Customer Service or Tech Support would get escalated back to me or the Editors or Author Team. While we can't always make everyone happy all the time, we do take all feedback seriously.

[Author]

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